Maintenance and Support








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Maintenance and Support

We can help you to launch an application to the market within 1–3 months.

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Already Developed Systems

Maintenance and Support

We can help you to launch an application to the market within 1–3 months.

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A key component of Barrana’s commitment is to maintain the performance and stability of your software solutions. We are aware that the journey continues after development; it is an ongoing endeavor. So our Maintenance and Support Service is designed to provide youtimely updates, bug patches, and committed help to keep your program operating smoothly.

You may need our services if you want to:

How do we deliver MVP development services?

1

Request

Our procedure starts when users or clients report issues or submit maintenance requests. These requests are meticulously documented, tracking essential information like issue specifics, severity, and user identification.

2

Assessment

After receiving requests, our support staff carefully assesses each one, taking into account elements like urgency and potential effects on system performance. Then, issues are prioritized according to their severity.

3

Diagnosis and Resolution

Our technical experts dive into the reported issues to determine their underlying causes. To understand the issues, they use in-depth testing and analysis. Once these issues have been located, our team works to fix them, which may involve updating databases, making changes to the system setup, or fixing code.

4

Testing and Quality Assurance

After issues are fixed, a thorough test is carried out to make sure no new issues are brought about by the fixes. To ensure the integrity of your software, we verify compatibility, performance, and security.

5

Deployment

Fixes are deployed when they have passed testing. To avoid interference, we frequently plan these deployments during maintenance windows. We keep our clients updated on the status of their reported issues and the repairs implemented throughout this process.

Industries we work with

Fintech

Core banking operations like transaction processing, and client administration are handled by financial organizations using softwares. In order to guarantee data security, conformity to regulations, and accuracy, we provide maintenance and support to these systems.

Healthcare

To maintain data integrity, safeguard patient information, and comply with healthcare legislation, maintenance and support are essential in healthcare sector.

Retail

Software powers point-of-sale (POS) systems, inventory control, and online storefronts in the retail sector. For smooth retail operations and customer satisfaction, these systems are supported and maintained by us.

Transportation

Maintenance of software which operates transportation businesses to design routes, manage their fleets, and track their cargo is very much essential in this sector.

Booking

Booking software includes Hotel booking platforms, guest services, and reservation systems and for which maintenance and support is essential.

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